Data Retention Policy
Last Updated: Ongoing
We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Our Approach
We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Retention Periods
Account Data — While your account is active, plus 30 days after deletion
Includes: Email, profile information, preferences.
Reason: Provide services and allow account recovery.
Verification Data — Retained per legal requirements
Includes: Identity documents, selfie, age verification records.
Reason: Legal compliance and protection against underage use. Note: Verification documents may be retained longer than account data where required by law.
Content You Create — Until you delete it, or 30 days after account deletion
Includes: Posts, comments, messages, contest entries.
Reason: Display to the community, maintain platform integrity. Note: After account deletion, content may be retained anonymously if it's part of active discussions.
Usage Data — 18 months in identifiable form, then anonymized indefinitely
Includes: Page views, features used, device information.
Reason: Improve services, fix bugs, understand trends.
Communication Records — 3 years
Includes: Support tickets, reports, moderation actions.
Reason: Customer service, dispute resolution, safety.
Financial Records — 7 years
Includes: Token transactions, payout records, billing information.
Reason: Legal and tax compliance.
Security & Fraud Logs — 2 years
Includes: Login attempts, IP addresses, security events.
Reason: Protect against abuse, investigate security incidents.
When You Delete Your Account
When you delete your account:
- 1. Your profile becomes inaccessible immediately
- 2. Your personal information is deleted within 30 days
- 3. Your content is deleted or anonymized within 30 days
- 4. Some data may be retained longer for legal compliance (see below)
Grace Period: You have 30 days to recover your account before permanent deletion.
Extended Retention
We may retain data longer than stated above if required to:
- Comply with legal obligations (subpoenas, court orders)
- Resolve disputes or enforce our agreements
- Prevent fraud or abuse
- Protect the safety of our users or others
In these cases, data is retained securely and only accessed when necessary.
Data Anonymization
When we anonymize data, we remove or modify identifying information so it cannot be linked back to you. Anonymized data may be retained indefinitely for analytics and research to improve our services.
Backup Data
We maintain regular backups for disaster recovery. Data in backups may persist for up to 90 days after deletion from active systems, but these backups are not accessible or used except for system restoration.
Secure Deletion
When we delete data, we use industry-standard methods to ensure it cannot be recovered. This includes overwriting data and destroying physical storage media when decommissioned.
Your Rights
You have the right to:
- Request a copy of your data
- Request deletion of your data (subject to legal requirements)
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at: jefferyph21@gmail.com
Policy Updates
We may update this Data Retention Policy as our practices evolve or laws change. Significant changes will be communicated through the platform or via email.
Questions?
Questions about data retention? jefferyph21@gmail.com